AI consulting and delivery
Our Services
Use AI to improve profitability, reduce repeated work, and serve more customers. We work with established SMEs, venture-backed companies, and PE-backed businesses to assess the opportunity, build the systems, and change how the work gets done.
We work with teams across Australia, the UK, and Europe.
For established SMEs
Start with a costly process, a service backlog, or a team stretched by repeated administration. We assess the work and deliver the change alongside your staff.
Improve operations →For venture-backed companies
Build production capability, unblock customer deployments, and improve reliability and unit economics as usage grows.
Build and scale your product →For PE-backed companies and funds
Connect AI delivery to a company-owned value-creation plan, with measured benefits and a clear basis for reuse across the portfolio.
Explore portfolio delivery →01
Improve operations and profitability.
Remove repeated work, reduce avoidable costs, and increase the capacity of the team you have.
AI operations improvement and process automation
We help company leaders improve the work between people, data, and systems. Our consulting and engineering team maps the process, fixes the handoffs, and builds the automation your staff will use.
Read the detailed service guide →AI customer service and support automation
We improve the work behind customer enquiries, from finding account context to resolving a request. We build support assistants, routing, and controlled actions around your helpdesk and service policies.
Read the detailed service guide →AI finance and back-office automation
We help finance and administration teams reduce document handling, reconciliation, and chasing. We build workflows that gather evidence, prepare work, and route exceptions through your existing financial controls.
Read the detailed service guide →AI sales and revenue operations automation
We help sales and customer-success teams spend less time preparing records and chasing internal handoffs. We connect customer context, quotes, CRM updates, and renewal work with clear ownership and review.
Read the detailed service guide →02
Build, deploy and scale AI systems.
Connect AI to your business data, turn a pilot into a working service, or help a growing product handle more customers.
AI implementation, agents and production deployment
We help SMEs and scale-ups put AI into a specific business workflow. We define the problem, prepare the data, build the software, and help your team operate it in production.
Read the detailed service guide →Data readiness and AI systems integration
We prepare the data and connections an AI workflow needs. We connect existing systems, resolve conflicting records, and build controlled data flows without assuming you need a new platform.
Read the detailed service guide →AI knowledge assistants and enterprise search
We build internal AI assistants that help staff find and use approved company knowledge. We connect documents and records with source citations, current permissions, and tests for answers the system should refuse.
Read the detailed service guide →AI product engineering and scale-up delivery
We help venture-backed companies build and scale AI products and customer deployments. We work on application engineering, integrations, evaluations, reliability, and unit economics alongside your product and technical teams.
Read the detailed service guide →03
Choose the work and help people adopt it.
Set priorities, redesign roles, train staff, and establish the controls needed to run AI responsibly.
AI strategy and readiness assessments
We help established SMEs and growing companies decide where AI is worth using. We assess real workflows, data, risks, and economics, then give you a ranked plan for implementation.
Read the detailed service guide →AI workforce redesign, training and adoption
We help leaders redesign work as AI changes what staff do. We define roles, review responsibilities, and staffing scenarios, then train managers and teams to operate the new process.
Read the detailed service guide →AI governance and operational risk controls
We help companies decide which AI uses are acceptable, who owns them, and how they are tested and monitored. We turn policy into working approval, data-access, review, and incident processes.
Read the detailed service guide →04
Assess investments and improve portfolio companies.
Examine AI product claims before a deal and deliver measured operational improvements after investment.
Private equity AI value creation and portfolio delivery
We work with investment teams and portfolio-company leaders to turn an AI opportunity into a scoped piece of operational delivery. We assess the workflow, build the systems, and help staff put the change to work.
Read the detailed service guide →AI technical due diligence
We help VC, PE, and family-office investment teams examine the technical claims behind an AI business. We connect product evidence, architecture, delivery effort, and operating economics to the questions you need answered.
Read the detailed service guide →Choose the service around the work.
If you are deciding where to start, an AI readiness assessment gives you a prioritised plan. If you already have a defined problem, we can scope delivery directly. You can engage us for an assessment, a project, or an embedded team.
For cost reduction, we distinguish capacity released, avoided hiring, and cash savings. We can assess role consolidation and fewer roles alongside service coverage, remaining review work, and a staffing plan owned by your leadership.
Each guide explains the work, deliverables, measures, and handover. We agree the scope and responsibilities before starting and offer competitive market rates, especially for longer projects. We discuss each engagement privately.
The capabilities behind the work
Front-line consulting
We work with leaders and front-line teams to understand the problem, test assumptions, and decide what is worth changing. We examine workflows, business economics, data, and existing systems, then agree on the measures of success. We turn those findings into a delivery plan with a clear scope, budget, responsibilities, and review points.
Organisation design
We design team structures, responsibilities, and decision-making around the work your business needs to do. We work through how teams coordinate, where decisions sit, and what changes when new systems are introduced. Process design and technical design happen together, with clear ownership of the work and the data behind it.
Change management
We involve staff in the design, help managers lead the rollout, and support people as new tools and processes become part of daily work. We prepare practical training and documentation, test changes with the people affected, and track adoption and results. Feedback from daily operations shapes both the system and the way people work.
Full-stack engineering
We design, build, and run production software, including user interfaces, backend services, databases, integrations, and deployment infrastructure. We prepare data, automate workflows, and build the access controls and audit records the work needs. We test with users, deploy and monitor releases, and fix problems found in production. Data quality, privacy, and relevant regulatory requirements are part of the design.